All instructions are included within your Kibono Welcome Email. Simply click ‘Activate Account’ and you will proceed through the account setup process. Please ensure you have a valid form of identification available for upload such as drivers license or passport as well as a valid debit card or bank account information so you can begin…
Login to your Kibono Health Spending Account using the ‘Login’ button or by navigating directly to the login page here.
Simply login to your Kibono Health Spending Account and click ‘submit claim’. Enter the following information for your claim to be processed same-day. Upload image of invoice and payment receipt Enter the invoice amount and claim amount Enter the receipt date and service date
A Kibono Health Spending Account covers all CRA-eligible medical expenses including prescription drugs, dental, orthodontics, glasses, laser-eye surgery, and extended medical costs from practitioners such as massage therapy or physiotherapy. Medical equipment such as surgical boots, prosthetics and CPAP machines are also eligible. For a complete list of all covered expenses click here
Yes, you can submit any CRA-eligible medical expense for you or your family with a Kibono Health Spending Account.
Yes, a Kibono Health Spending Account allows you to claim the un-covered portion from another benefits plan as long as it is a CRA-eligible medical expense. However, you can not submit and receive reimbursement for the same claim under two different benefit plans. This is considered ‘double dipping’ and is fraudulent.
A Kibono Health Spending Account offers same-day claim approvals and reimbursements. All claims will be reviewed within 24hrs but reimbursement will depend upon the account type selected by your employer as well as the reimbursement method you have selected. You can find out when your claims will be reimbursed by checking the ‘Reimbursement Frequency’ on…
No, all claim reimbursements are received tax-free using a Kibono Health Spending Account.
Any unused benefits with a Kibono Health Spending Account simply rollover into the next benefit period and are added to the annual balance. However, this is an option your employer may or may not have opted for. You can check whether your benefits will rollover by logging in to your employee dashboard where it will…
Yes, a Kibono Health Spending Account allows employees to submit claims for a previous benefit period up until the end of the ‘Grace Period’ date assigned by their employer. The minimum Grace Period is 30 days and can extend to up to 90 days after a benefit period ends. For example, if your Grace Period…